A. Deposits and Remaining Balances
1. A deposit is required in order to confirm a booking.
2. Deposits paid (in person, mailed in or verbally phoned in using credit or debit cards) are NON REFUNDABLE once received by HummerHummer.
3. Remaining balances must be paid in full by the Balance Due Date on the booking form unless a cash, money order or account payment has been agreed with our office. Cash or Money Order payments must be paid to the Chauffeur at the time and place of the first collection (pick up) point.

B. Grace Period
1. A fifteen (15) Minute grace period shall be established for late arrival of your Limousine due to weather, accident or any other misfortune. We will endeavour to make your time up.

C. Overtime
1. Any overtime after the booked time will be charged in half hour (½ ) increments as priced from our Rate Card on the booking date.

D. Damages to Limousine
1. The client who books the limousine will be responsible for the conduct of all the members of their party. Any damages to the limousine or to its fixtures caused by the client, a member of their party or by inciting others shall incur a two hundred and fifty pounds (£250) ‘enforced downtime’ charge in the addition to the cost of the repairs and the loss of booked business whilst these repairs take place. A two hundred and fifty pounds (£250) ‘sick’ fee shall be charged if the client or a member of their party is sick inside the Limousine plus the hourly cost of returning the Limousine to our premises for valeting, charged at Fifty pounds (£50) per hour.
2. If the contract is paid by credit/debit card or HummerHummer hold a credit/debit card number on file for that client, the client authorises us to charge that card for the costs in D.1 above.

E. Cancellation Policy
1. Cancellations are only accepted in writing and must be received by us no later than 30 days prior to the hire date. Wedding cancellations must be received in writing by us no later than 90 days prior to hire. Cancellations for Royal Ascot or any other ‘high demand’ event are not accepted. If your invoice number starts with the letters ‘HD’ then this rule is in force for your booking.
2. The chauffeur may terminate your booking if the client or any member of their party causes excessive delays, are disorderly or, in the chauffeur’s judgement, are unfit to travel, with no compensation made to the client.
3. We can not gaurantee a specific Hummer vehicle at the time of booking, we aim to tailor a vehicle for a bookers needs, in the event of a specific colour or variation being unavailable, we endeavour to source a Hummer vehicle that is of equal standard.
4. In the unlikely event that we are unable to complete a booking due to circumstances beyond our control, a full refund will be given. Beyond this we are not liable for any additional costs incurred or the loss of any monies paid by the client or party for tickets etc for the event they are travelling to.
5 . The contract will be cancelled for any violations of terms A, and or D. above with no compensation made to the client.

F. Delays
Although HummerHummer will endeavour to meet all deadlines, we accept no responsibility for delay however caused.

G. Airport Journeys
1. The amount of passengers and suitcases will be determined at the time of booking and must not be exceeded due to weight and space restrictions.
2. Charges for airport collections include the first 30 minutes wait after the flight has landed and any additional time will be charged at the overtime rate stated in C. above.
3. Excessive delays may forfeit your return journey as other bookings may have been taken for that Limousine on that day. You must call our office at the first instance from your departure airport to confirm details. Rerouted flights may not be able to be met by us and additional charges may be charged to the client. We suggest you check with your travel insurance company to see if you are covered for these costs.

H. Access
HummerHummer accept no responsibility for restricted vehicle access (hump back bridges, width restrictions etc) at any location and not liable for delays caused by rerouted journeys.

I. Articles Left in Limousine
Although we will take care, we will not be responsible for any loss or damage to luggage or personal property left in the Limousine during or after the rental period.

J. Consideration
For the comfort and consideration of other clients, passengers are not permitted to smoke in the limousine. Journeys may stop for a cigarette break if pre-arranged with the office or chauffeur before the journey takes place under the condition there is a safe and available place to do so. The consumption of food, food products and such like is NOT permitted in the vehicle unless pre-arranged at time of booking and with express permission of HummerHummer.
Any extra requests or alterations to the booking, i.e. additional pick up points, change of venue causing extra mileage or time, not made at the time of booking/ confirmation cannot necessarily be entertained, although every effort will be made to meet these requirements.

K. Seatbelts
Passengers in forward facing seats are required by law to wear seatbelts and for your safety we advise the wearing of seatbelts by all passengers. Baby Seats should be used in forward facing seats only.

L. Breakdown
Our vehicles are serviced and maintained to the highest levels however in the unfortunate event of breakdown HummerHummer cannot be held responsible. With regards to appliances in the vehicles, these are provided for your added luxury free of charge, there are situations from time to time whereby the appliances are damaged from clients using the vehicle previous to you, on this basis we can not gaurantee all devices to function correctly although we will endeavour to fix them as soon as damage has become evident and we get an alloted time to have them fixed by our specialist car audio supplier.

M. Trading status
Aswell as providing its own fleet of Hummer vehicles, HummerHummer works in conjunction with its close partners to source further availability and form a specialist UK agency for vehicle hire.

N. VIP entry / Guest List
HummerHummer cannot guarantee entry into any particular nightclub/venue. The management of the club/venue booked, reserve the right to refuse entry, and or implement an entry charge. It is the clients responsibility to adhere to the 'clubs' dress, conduct and entry rules. Terms and conditions of entry should be obtained by the client, prior to their arrival.

O. Booking
By signing and returning the booking form The Hirer has entered into a binding contract with HummerHummer. HummerHummer operates on a hire and reward contract basis. Any hire jobs in which there are over 8 passengers HummerHummer operates on a self drive hire basis. The hirer is responsible for booking the driver/ chauffeur seperately to the booking. HummerHummer can recommend drivers on your behalf although it will be The Hirer's responsibility to pay the driver as a seperate transaction.

HummerHummer_Promotional Vehicle hire / Limo hire & Promotions are trading names of Exclusive Vehicles Ltd