Did you know the limousine industry has a very low customer satisfaction record in the UK?

Don’t just take our word for it, spend just a few minutes on independent review sites such as www.freeindex.com or www.reviewcentre.com and you may get a different picture from all the gloss you get to see on various limousine websites.

 

Top 5 points of advice to ensure you do not get ripped off!

 

1. Go to the independent review sites and see what people who have booked before have got to say about the company.

 

2. View the vehicles, anyone can have a glossy website and claim to provide a specific limousine, get proof by actually seeing what you are getting for your money.

 

3. Get a quote in writing, this makes it more official and should give you more peace of mind.

 

4. As much as we all like a cheap deal, bear in mind like anything you will get what you pay for. Look for value and great service. If it is a special occasion you want to be made to feel special right?

 

5. View the companies terms and conditions and all the small print. Some companies will have additional charges for changing pickup details, times, name on the booking. Some companies do not guarantee the actual make, model or colour of the limousine you will receive.

 

 

From receiving feedback from customers and other like minded limousine operators it is becoming apparent a growing number of customers who find limousines through the internet are being mislead into who is providing the service, prices, limousine specifications and extra services customers come to expect when booking. When looking through independent review sites bear in mind some of these reviews may turn out to be fake posts however you can get a fairly good overall picture after a quick glance at the different customer remarks. From this feedback we now send out all quotes to you by email and post in order that you are confident you have your requirements in writing from us direct. We pride ourselves on quality limousines and so ask you to come and visit us to see the limousines for yourself. Please bear this information in mind when deciding on who will be providing your service. For more advice on limousine hire take a look at our limo news articles updated daily.